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From248US$ /night
Check-in
20Apr2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Ctra. Cancun - Playa Del Carmen Sm 12 Mz 5 Lt 1-5, Puerto Morelos, Mexico, 77580
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
Max:
3 persons
585 sq. feet 
Bed options:
1 Double bed
Sea view
Shower
Coffee machine
Check Prices
Junior Suite
Max:
3 persons
585 sq. feet 
Bed options:
1 Double bed
Sea view
Shower
Coffee machine
Check Prices

Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center
Puerto Morelos 2.5 mi
Airports
Cancun (CUN) 14.8 mi
Aeropuerto de Playa del Carmen (PCM) 24.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Adults only
  • Baggage storage
  • Elevator
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness center
  • Diving
  • Snorkeling
  • Canoeing
  • Tennis court
  • Table tennis

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Entertainment
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Ctra. Cancun - Playa Del Carmen Sm 12 Mz 5 Lt 1-5, Puerto Morelos, Mexico, 77580
Map view
Ctra. Cancun - Playa Del Carmen Sm 12 Mz 5 Lt 1-5, Puerto Morelos, Mexico, 77580

Reviews and Ratings <br />

Feedback from previous guests about their experience.
72%
loved the resort and would return for another relaxing stay
7.2/10
Very good
Rooms
6.8
Location
9.0
Service
6.8
Dining
6.4
Guest reviews
7.2/10
based on 5 reviews
8.5
8.5/10 based on 151 reviews
Daniel
United Kingdom, January  2025
6.8/10

The hotel offered a nice and spacious room, but it was a bit of a trek from the lobby and facilities due to the malfunctioning lift. While the service was good during breakfast, it felt lacking at other times. The dining was enjoyable overall, though not extraordinary, and the place definitely has potential but isn't quite at a 5-star level yet.

Rooms
7.0
The room was very nice and spacious, but I did notice some issues with mould and humidity, which was disappointing.
Service
6.0
The service was amazing during breakfast, but the staff seemed less enthusiastic or willing to assist during other meals.
Location
8.0
Being on the 3rd floor made for a bit of a hassle to access everything, especially with the lift not working, but the property itself had a lovely ambiance.
Dining
7.0
The dining experience was decent for all meals, though not exceptional; breakfast had good quality, but overall I expected a bit more from a 5-star hotel.
Facilities
6.0
The facilities were adequate, but I felt some areas could use better maintenance and attention.
Ian
United Kingdom, January  2025
7.6/10

I had a lovely stay at this resort spa. The rooms were spacious and beautifully decorated, making them quite inviting. While the dining offered some quality meals, it lacked variety, especially for breakfast. The location was fantastic, right on the beach, which made my experience even better. Although the service was friendly, it could have been more efficient, especially during busy times.

Rooms
7.0
The rooms were spacious and beautifully decorated, although a bit outdated.
Service
6.0
The staff was friendly but sometimes seemed overwhelmed, which affected the service efficiency.
Location
10.0
The resort is located right on the beach, providing stunning views and easy access to the ocean.
Dining
7.0
The dining experience was good overall, but the variety for breakfast could be improved.
Facilities
8.0
The spa facilities were relaxing and well-kept, contributing to an enjoyable stay.
Christina
United Kingdom, December  2024
7.8/10

I had a mixed experience at this resort spa. The rooms were nice and spacious, but I had to trek quite far from the lobby on the third floor, and the lack of a functioning lift was a bit inconvenient. The service was commendable, with helpful staff who made my stay enjoyable. The beach access was a major highlight, though the breakfast could use some improvement. Overall, it's a decent place, but there are a few areas that need attention.

Rooms
7.0
The rooms were spacious, but mine had no ocean view as I had expected from the booking.
Service
8.0
The staff was incredibly helpful and friendly, though sometimes it felt like they weren't as effective as they could be.
Location
9.0
The beach access was great, making it easy to get in the sea and enjoy the wildlife around the area.
Dining
7.0
Breakfast was enjoyable but could be improved with a better variety of options.
Facilities
8.0
The facilities were nice, but there wasn't much that stood out beyond the pool area.
Emerson
United Kingdom, November  2024
6.8/10

The hotel has a stunning beachside location which is lovely to explore. The rooms lack some luxury features, and our view was somewhat disappointing. The staff members were friendly, but the service was a bit inconsistent at times. The dining experience was good, but the breakfast left room for improvement. Overall, it felt like decent value for money, although not quite at the five-star level I anticipated.

Rooms
6.0
The rooms were clean, but our room was on the third floor, quite far from the lobby and amenities, and we were disappointed not to have an ocean view.
Service
7.0
The staff was friendly, but sometimes they seemed a bit overwhelmed and not very effective in service delivery.
Location
9.0
The location is right on the beach, which is a huge plus. I loved being able to see wildlife in the area as well.
Dining
5.0
The breakfast offerings could definitely use more variety to meet expectations for a five-star hotel.
Facilities
7.0
The hotel has decent facilities, but I expected more for a place branding itself as luxurious.
Ava
United Kingdom, September  2024
7.4/10

I recently stayed at this resort spa, and while the large rooms were beautifully appointed, they had a hint of dampness that was a bit off-putting. The staff was engaging and very professional, though sometimes their effectiveness felt lacking. The location by the sea was a real highlight, making it easy to relax and enjoy the beautiful surroundings. Overall, there’s good value for money, but a few improvements could make the experience even better.

Rooms
7.0
The rooms were spacious and beautifully designed, but I did notice some dampness which affected the overall comfort.
Service
7.0
The staff was friendly and welcoming, but I found some services could be more efficient.
Location
9.0
The location was fantastic, right near the sea which made getting in the water super convenient.
Dining
6.0
The dining options were decent, though I felt there could have been more variety available for breakfast.
Facilities
8.0
The amenities, including the pool, were nice but could be improved for a more luxurious experience.
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Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room